{"id":506,"date":"2026-04-17T16:24:31","date_gmt":"2026-04-17T14:24:31","guid":{"rendered":"https:\/\/doc.shadline.com\/?page_id=506"},"modified":"2026-10-17T12:27:48","modified_gmt":"2026-10-17T10:27:48","slug":"charte-dutilisation","status":"publish","type":"page","link":"https:\/\/doc.shadline.com\/index.php\/charte-dutilisation\/","title":{"rendered":"Charte d\u2019utilisation"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbHeader\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb3fb7905b-66f3-47af-b4fd-336ae5bc8bc6″ custom_padding=\u00a0\u00bb||5px|||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-2a2d16d8-12e5-4520-affe-307c5f5dfb07%22:%91%22background_color%22%93,%22gcid-primary-color%22:%91%22background_color_gradient_stops%22%93}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb4%||||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0%||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0%||||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbChartes d’utilisation de la solution\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6″ _module_preset=\u00a0\u00bbdb963588-d74c-47af-af43-ad21ac04a84e\u00a0\u00bb title_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb title_level=\u00a0\u00bbh1″][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.6″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

1. OBJET<\/strong>
La pr\u00e9sente charte d\u00e9finit les r\u00e8gles d\u2019utilisation de la solution SHADLINE par tout utilisateur (ci-apr\u00e8s \u00ab l\u2019Utilisateur \u00bb), quel que soit son mode d\u2019acc\u00e8s:
\u2022 utilisateur rattach\u00e9 \u00e0 une organisation cliente
\u2022 utilisateur individuel
\u2022 utilisateur en phase d\u2019essai (freemium)
\u2022 utilisateur invit\u00e9 (\u00ab guest \u00bb)<\/p>\n

Cette charte encadre les conditions d\u2019usage de la solution.<\/p>\n

Elle ne se substitue pas aux Conditions G\u00e9n\u00e9rales de Vente, Conditions Particuli\u00e8res, SLA ou engagements RGPD, lorsqu\u2019ils existent.<\/p>\n

2. ACCEPTATION<\/strong>
L\u2019acc\u00e8s \u00e0 la solution implique l\u2019acceptation de la pr\u00e9sente charte.
Cette acceptation intervient notamment:
\u2022 lors de la cr\u00e9ation de compte
\u2022 lors de l\u2019activation d\u2019un acc\u00e8s
\u2022 ou lors de l\u2019utilisation de la solution<\/p>\n

3. PERIMETRE D’UTILISATION<\/strong>
La solution SHADLINE est destin\u00e9e \u00e0 :
\u2022 la gestion de crise
\u2022 la continuit\u00e9 d\u2019activit\u00e9
\u2022 la communication s\u00e9curis\u00e9e
\u2022 le partage de donn\u00e9es essentielles<\/p>\n

Limite importante: la solution ne constitue pas, \u00e0 elle seule, un dispositif complet de continuit\u00e9 ou de gestion de crise.<\/p>\n

Son efficacit\u00e9 d\u00e9pend:
\u2022 de l\u2019organisation du Client
\u2022 de la pr\u00e9paration des utilisateurs
\u2022 de la mise en \u0153uvre de processus adapt\u00e9s<\/p>\n

4. ACCES ET SECURITE<\/strong>
L\u2019Utilisateur s\u2019engage \u00e0 :
\u2022 conserver ses identifiants confidentiels
\u2022 ne pas partager son acc\u00e8s
\u2022 utiliser un mot de passe robuste
\u2022 activer les dispositifs de s\u00e9curit\u00e9 disponibles
\u2022 signaler sans d\u00e9lai toute suspicion de compromission de son compte
L\u2019Utilisateur est responsable de toute utilisation r\u00e9alis\u00e9e via son compte, sauf en cas de d\u00e9faillance technique av\u00e9r\u00e9e imputable au service.<\/p>\n

5. REGLES D’USAGE<\/strong>
L\u2019Utilisateur s\u2019engage \u00e0 :
\u2022 utiliser la solution dans un cadre professionnel ou conforme \u00e0 sa finalit\u00e9
\u2022 ne pas d\u00e9tourner l\u2019usage de la solution
\u2022 respecter les r\u00e8gles internes de son organisation (le cas \u00e9ch\u00e9ant)
\u2022 adopter un comportement loyal vis-\u00e0-vis des autres utilisateurs<\/p>\n

Il est interdit notamment de :
\u2022 diffuser des contenus illicites
\u2022 perturber le fonctionnement du service
\u2022 utiliser la solution \u00e0 des fins frauduleuses ou malveillantes
\u2022 tenter d\u2019acc\u00e9der \u00e0 des espaces ou donn\u00e9es non autoris\u00e9s
\u2022 contourner les m\u00e9canismes de s\u00e9curit\u00e9 mis en place<\/p>\n

6. DONNEES ET CONTENUS<\/strong>
L\u2019Utilisateur est responsable :
\u2022 des donn\u00e9es qu\u2019il d\u00e9pose, partage ou consulte
\u2022 de leur nature et de leur sensibilit\u00e9
\u2022 de leur conformit\u00e9 aux r\u00e9glementations applicables<\/p>\n

L\u2019Utilisateur s\u2019engage \u00e0 :
\u2022 ne partager que des informations dont il est autoris\u00e9 \u00e0 disposer
\u2022 respecter les r\u00e8gles de confidentialit\u00e9 applicables
\u2022 \u00e9viter toute diffusion de donn\u00e9es non n\u00e9cessaires \u00e0 l\u2019usage de la solution<\/p>\n

SHADLINE n\u2019op\u00e8re aucun contr\u00f4le a priori des contenus \u00e9chang\u00e9s.<\/p>\n

7. UTILISATEURS INVITES (GUEST)<\/strong>
Les utilisateurs invit\u00e9s :
\u2022 acc\u00e8dent uniquement aux espaces pour lesquels ils sont autoris\u00e9s
\u2022 utilisent la solution sous la responsabilit\u00e9 de l\u2019organisation ou de l\u2019utilisateur qui les invite<\/p>\n

Ils sont soumis aux m\u00eames r\u00e8gles d\u2019usage que les autres utilisateurs.<\/p>\n

8. ADMINISTRATION ET GOUVERNANCE<\/strong>
Dans le cadre d\u2019un usage en organisation :
\u2022 les droits d\u2019acc\u00e8s sont d\u00e9finis par le Client
\u2022 la gestion des utilisateurs rel\u00e8ve de sa responsabilit\u00e9
\u2022 les r\u00e8gles internes peuvent compl\u00e9ter la pr\u00e9sente charte<\/p>\n

9. NON RESPECT<\/strong>
Tout manquement \u00e0 la pr\u00e9sente charte peut entra\u00eener :
\u2022 la suspension ou la suppression de l\u2019acc\u00e8s
\u2022 des mesures internes \u00e0 l\u2019organisation concern\u00e9e<\/p>\n

10. EVOLUTION<\/strong>
La pr\u00e9sente charte peut \u00eatre modifi\u00e9e afin de prendre en compte :
\u2022 les \u00e9volutions de la solution
\u2022 les retours d\u2019exp\u00e9rience
\u2022 les exigences de s\u00e9curit\u00e9
La version en vigueur est celle accessible via la solution.<\/p>\n

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confiance num\u00e9rique<\/p>\n

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made in france<\/p>\n

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conformit\u00e9<\/p>\n

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securit\u00e9<\/p>\n

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H\u00e9bergement HDS et techno 100 % France<\/h4>\n

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Exigences RGPD, ISO 27001, NIS2, DORA<\/h4>\n

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S\u00e9curit\u00e9 d\u00e8s la conception<\/h4>\n

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