Partners: MSPs, MSSPs, IT service providers and consultants

OUR PARTNERS

Stand out by combining your knowledge of your clients’ processes and environments with a simple, operational and sovereign crisis management and business continuity service.

With Shadline, enhance your existing consulting, integration, cybersecurity and business support services with a practical capability: helping clients keep working, communicating and making decisions in fallback mode.

Together, we help your clients turn plans into action.
Prepare for tomorrow while taking action today.

Extend your cybersecurity services

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Your business expertise

You support your clients over the long term.
You understand their priorities, constraints, internal processes and teams.

You are close to:

their business teams,
their real-world uses,
what must keep running during a crisis.

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Our cyber crisis management platform

We help you go further.

Shadline’s crisis management and business continuity solution naturally complements your services.
It brings practical tools that your clients can immediately put to use: fallback communications, access to essential information and crisis coordination.

Build an operational resilience offering for your clients

A recurring, long-term service addressing strategic priorities: cybersecurity, compliance and continuity.
A trusted relationship: Shadline strengthens your role.
Rapidly activated arrangements designed to fit your existing services without unnecessary complexity.

The Shadline partner journey

A straightforward, progressive journey designed to support your first projects and build your autonomy.

1

Getting started

Lay the foundations and establish quality.

Partner onboarding: product, use cases and methodology.
Access to documentation
Support with client scoping and initial arrangements.

Objective
Understand how Shadline is deployed for a client in practice, with shared support throughout.

2

Joint delivery

Build capabilities while delivering projects.

Joint deployment of containers, content and procedures.
Shadline validates key deliverables: activation, fallback processes and governance.
Train key users.
Targeted support in presales or sensitive situations.

Objective
Deliver arrangements that teams understand and can activate, while becoming more autonomous.

3

Autonomy

Scale deployment with consistent standards.

Your teams deliver projects in line with Shadline standards.
Access to product developments, methods and best practices.
Shadline provides second-line support for questions, decisions and complex cases.
Targeted Shadline involvement in high-stakes or regulated contexts, while preserving the partner’s role.

Objective
Enable autonomous standard deployments while maintaining consistent quality for your clients.

Progress based on practical experience

Move to the next stage after one or two projects delivered to Shadline standards, based on shared feedback.

No purely theoretical certification.
What matters is demonstrated delivery capability.

What your clients receive

At every stage of the partnership:

An equipped crisis team: communications, documents and coordination.
A digital crisis toolkit ready for use.
Teams able to activate the arrangements without external dependency.
Realistic maintenance effort that is sustainable over time.

Start simply

Let’s discuss your clients, use cases and constraints.
Together, we define the right starting point and launch an initial client pilot supported by Shadline.

Build an offering around your clients

MSPs, MSSPs, IT service providers and consultancies can combine their knowledge of client environments with Shadline’s communications, document access and continuity use cases. Scoping covers priority operations, roles, deployment and exercises.

Discuss a first partner project

Regulatory preparation: NIS2 and business continuity · GDPR and personal data breaches

Let's explore how to bring even more value to your clients

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