Crisis management and business continuity: how should organisations prepare?

During crisis exercises, difficulties often relate less to the existence of a plan than to the ability to activate it under pressure.

The main obstacles generally concern:

Mobilising the crisis team and establishing clear governance,
Accessing essential information quickly,
Coordinating the crisis team,
And maintaining priority activities.

Effective continuity arrangements must be:

Easy to activate,
Quick to access,
Understood by teams,
And tested regularly.

Operational continuity depends as much on organisation and use as on the tools themselves.

Further reading: Explore crisis management software · Test activation in an exercise